Company Policies - Organizing Photos

ESTIMATES / QUOTES

All estimates are made in good faith based upon prior experience and projects. I will make every attempt to stay within budget on all projects. However, should a project continue beyond the original scope, the client will be billed at the standard hourly rate for the extra time.

PAYMENTS

Invoicing is done via Quickbooks in US$ for domestic transactions, and via Paypal for international transactions. Payments can be made in person, online, or via mail. I accept cash, checks, and all major credit cards. For larger amounts, I prefer a personal check mailed to the address on your invoice. The standard billing cycle is Net 30, but longer grace periods and payment plan arrangements can be made on larger amounts. A client may have no more than 3 unpaid invoices before starting a new project. I require a 20% deposit of your good faith estimate to start your project. Cancelled or bounced checks are subject to a $25 fee. If you have trouble paying your bill or would like to discuss a payment plan, please call to discuss options.

CANCELLATIONS

I kindly request a 24-hour notice if canceling. Things happen, and I understand, but I ask you to respect my time and allow my to fill my time slot with another client, so please give notice as soon as possible.

DO YOU GIVE A REFERRAL COMMISSION?

Yes! I appreciate referrals very much, and I am happy to offer a commission to anyone who refers work to me. I offer 10% (of the total amount) of the first transaction by a new client, up to $550 per calendar year. You can opt for a check or, if you prefer, you can bank the amount towards my services (for example, if you are a current client).

PRIVACY POLICY

All personal information, including email addresses, is kept safe and will never be sold, shared, or spammed. Please see a detailed privacy policy in the terms and conditions part of this website.

AFFILIATE LINKS

All links to third-party products on this website are affiliate links, and if you click through my link and make a purchase with one of my partners, I will receive a commission on that sale. Please see a more detailed disclaimer in the terms and conditions part of this website.

I'm Caroline, a Certified Photo Organizer, and I'm here to help you sort your stashes of memories!

I live at the intersection of Family History and Digital Organization, so I teach people just like you how to organize and preserve their family stories and treasures, so that future generations can enjoy them too! You can read more about me here!

My company offers online courses, online workshops, and private coaching to help you get your ducks in a row! I invite you to book a Discovery Session to see how we can help you get organized!

Patricia P. Holler, Oregon
🌟🌟🌟🌟🌟

In desperation about the hodgepodge of digital photos that were scattered around unorganized in my life, in July 2020, I found info about Caroline Guntur’s DPO PRO class. I signed up and devoted the early Covid-19 lockdown months to working through the modules offered in the class. The class videos were very informative and enlightening. I gathered thousands of digital photos from many locations — old phones, old computers, CDs & DVDs, plus emails & text messages. I went through them all and discarded many duplicates. I formulated a naming convention for pictures, that I have now begun using for all my digital files. Along the way, I had many questions which I emailed to Caroline. Her patience is phenomenal, and her always-attentive care and prompt responses helped me immensely. I also learned so many useful things in this class that were not directly related to organizing photos. For example, I now have an automated system that backs up my entire computer daily, in addition to a cloud-based backup system that I already used. For me, the cost of the DPO PRO class was a hefty financial investment, but it has already been worth every penny. Caroline is a wonderful teacher, and I think of her as a friend, though we have never met.

Bryn M., Sweden
🌟🌟🌟🌟🌟

Caroline helped me finally organize 20 years of images, in various formats, scattered across multiple locations and devices - a task I had been wanting to accomplish for years, but was completely overwhelmed about how to begin. I had three iPhoto libraries and didn’t know which one was the most current or had the most images, plus I had images saved in several Dropbox folders, a few thumb drives, my computer hard drive, two external hard drives, an iPad and two years of images on my iPhone. I also had images in an Aperture library, a program that doesn’t exist anymore so I didn’t know how to access them. I’m a reasonably “techie” person, but reading online articles about how to begin sorting through them always left me feeling overwhelmed. None of the step-by-step articles applied to me and my specific needs...Finally, I have ONE image library for all my images, all organized so I can quickly find any image I want, and with the peace of mind that all my images are constantly backed up and secure... I never would have been able to figure out how to do this alone. It is the best money I have spent in a long time!